Core Consulting Group (CCG) was engaged by one of Australia’s largest port infrastructure manager. With capital infrastructure projects as well as business and IT, they had a diverse portfolio. Having an existing implementation of Microsoft Project Server, our client was not happy with the way it was configured or used. CCG was engaged initially to advise on an uplift strategy and roadmap, addressing project, program and portfolio capability. We used a unique “Concept of operations” workshop together with observation, interviews and artefact review as input, provided a practical report and roadmap for improvement.
A project was soon formalised and CCG were engaged again to assist our client with a number of streams of activity planned in the first tranche. Our role included EPM guidance and advice, process/methodology advice relating to tailoring, terminology and process alignment (particularly relating to cost), data preparation/cleansing, custom user guides (integrating policy/process), Project Management training (including planning/scheduling uplift), written standards for schedule and cost management plus assistance with communications/change management. CCG also worked with the client as a reviewer/advisor/tester in terms of the configuration of the EPM tool, which was being done by another provider. The implementation included adopting some of CCG’s custom innovations relating to MS Project.
The resulting rollout of an enhanced and upgraded version of Microsoft Project Server went smoothly, with most users adopting the EPM system successfully. In the words of the sponsor at the post launch event, “The project has gone very well and we are already starting to see the benefits through consist reporting and visibility of the whole portfolio”.
We focused on building self-sufficiency, included assisting and training the PMO staff, ensuring from go live they were able to further improve capability without the need for our involvement. This was a true measure of success when it comes to capability uplift.
Key elements of the solution included:
- Consulting and advisory services
- Provision of CCG’s IP (MS Project innovations)
- Advice on approach and configuration
- Training, Testing and implementation support