Master Scheduler – Telecommunications

Core Consulting Group (CCG) was engaged by one of Australia’s largest Telecommunications providers.  Our client offered a range of services as well as providing core network infrastructure.  They had commissioned an IT Recovery Capability Uplift program, a multi-year-program with a range of pending and in flight projects.  The program required an integrated view of project and program timelines, dependencies and critical path.  CCG was engaged to provide common scheduling standards and scheduling support across the various projects and work streams and manage an integrated program schedule using MS Project.

CCG established a scheduling standard and custom template aimed at achieving consistency across all projects and work streams.  We then worked with Project Managers and work stream leads to develop project schedules that would roll up into an integrated program view.  This was achieved by mapping out the products in a product flow diagram, the activities required to achieve those products, and the dependencies between each of the products.  This was then transformed into a set of tasks and relationships in a series of project schedule files, which could then be rolled up and summarized using custom views.  A consistent and timely schedule update and reporting cycle was then implemented to update progress and support program analysis and reporting.

CCG provided the ability to report on and track Key Milestones, Critical Path, and Dependencies (between projects and work streams on the program).  Schedule metrics, performance based reporting and program level rollups were provided regularly in accordance with the update cycle.  The program increased its ability to accurately and confidently report program schedule progress and forecast informing decision makers of issues and opportunities.

Key elements of the solution included:

  • Scheduling standard with custom fields, views etc
  • Program Schedule development and support
  • Schedule metrics and reporting