Core Consulting Group (CCG) was engaged by one of Victoria’s State Government departments. With a large IT project portfolio, they were trying to manage them in an older implementation of Microsoft Project Server. The implementation was based on superseded business logic and configuration, which had been modified many times over the years including an upgrade of versions. They no longer had the ability to maintain it going forward, nor were they catering to the needs of their users.
Their un-met needs included Resource Management, Timesheeting, Demand/Pipeline Management along with improved KPIs and Reporting. In order to improve their capability, CCG were engaged to advise and guide the IT department in relation to EPM, as well as provide training and hands on support to lift the scheduling capability of their Project Managers.
Following investigation of existing configuration and interviewing of key stakeholders, CCG provided a formal review report containing a set of recommendations, with a focus on improvements relating to the EPM tool. Through discussions and workshops, we documented the “as is” and “to be” state, allowing DEECD to commission a rebuild project along with an agreed and documented set of Business Requirements and associated Data Dictionary.
CCG also engaged to assist the client through the provision of user guides, our own MS Project innovations, training, EPM configuration and hands on scheduling support for Project Managers. We were also engaged to cover the EPM Administrator’s role while they were unavailable.
As an outcome of our work, EPM system data quality improved dramatically, along with it the associated quality of reporting and sense of a “single source of truth”. In addition the rebuild project moved forward towards the procurement phase.
Key elements of the solution included:
- Consulting and advisory services
- Provision of CCG’s IP (MS Project innovations)
- Advice on approach and hands on configuration
- Training and implementation support